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If your question or problem relates to Internet Download Manager, please use this page instead: Internet Download Manager Contact Us

If you have multiple questions or concerns, please include them into just one support request. Duplicate or misdirected support mail may result in delayed response times. Also, please include detailed relevant information related to your inquiry.

If you have an unrecognized charge on your card from Tonec Inc., please use the form below. Please report the exact charge date, charge description, and last 4 digits of your card in comments field below.

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